Shipping Policy
At Rozmarra Store, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.
Processing Time
Orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Standard delivery usually takes 3–7 business days depending on your location. Remote areas may require additional delivery time.
Shipping Charges
Shipping charges are displayed during checkout. We may offer free shipping promotions on selected products or order values.
Order Tracking
Once your order has been dispatched, you will receive tracking details via SMS or email (where available) so you can monitor your shipment.
Delivery Attempts
Please ensure someone is available to receive the parcel. If delivery cannot be completed, the courier may attempt delivery again or contact you for further instructions.
Damaged or Missing Items
If your parcel arrives damaged or any item is missing, please contact us within 48 hours of receiving your order so we can investigate and resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Rozmarra Store cannot be held responsible for delays caused by incorrect addresses or contact details.
Need Help?
If you have any questions regarding shipping or delivery, please contact our support team. We're always happy to help.